Chapter 01
The Audit
4 weeks embedded with your finance team. 14 people interviewed. 7 systems accessed. Every workflow documented, every exception categorized, every gap quantified.
14
Team members interviewed
7
Systems accessed
23
Workflows documented
31
Automation opportunities
4-Week Engagement Timeline
Week 1
Week 2
Week 3
Week 4
Team Members Interviewed
DC
David Chen
CFO · Executive
SM
Sarah Mitchell
Controller · Financial Control
MR
Maria Rodriguez
AP Team Lead · Accounts Payable
AP
Aleksandra Pymont
AP Analyst · Accounts Payable
JT
James Thompson
Procurement Coordinator · Procurement
LP
Lisa Park
AR Team Lead · Accounts Receivable
RF
Rachel Foster
Senior Accountant · Accounting
MW
Michael Wu
Treasury Analyst · Treasury
KO
Katherine Okafor
FP&A Lead · Financial Planning
BN
Brian Nakamura
AP Specialist · Accounts Payable
DK
Diana Kovacs
AR Analyst · Accounts Receivable
TB
Tom Brennan
Staff Accountant · Accounting
PS
Priya Sharma
Expense Manager · Expense Management
CM
Carlos Medina
Tax Analyst · Tax
Systems Accessed
NetSuitePrimary ERP
6 systems connected — 3 with broken integrations
SnowflakeData Warehouse
Automatic sync from NetSuite
OracleLegacy ERP (2 entities)Action needed
Intercompany matching is entirely manual — depends on one person's cheat sheet
RampCorporate SpendAction needed
400–600 transactions manually re-categorized to NetSuite GL codes every close
Bank Portals6 accounts, 3 currenciesAction needed
Cash position assembled manually in Excel every morning — stale by delivery
ConcurTravel expenses (3 entities)
Not integrated with NetSuite — duplicate process alongside Ramp
ExcelUsed everywhere
Close checklists, aging reports, cash position, FX tracking, variance analysis
AutomaticManualBroken